{"id":124,"date":"2025-05-10T19:05:16","date_gmt":"2025-05-10T17:05:16","guid":{"rendered":"https:\/\/sbi.mg\/?page_id=124"},"modified":"2025-06-12T10:52:34","modified_gmt":"2025-06-12T08:52:34","slug":"externalisation-appels","status":"publish","type":"page","link":"https:\/\/sbi.mg\/index.php\/externalisation-appels\/","title":{"rendered":"Externalisation appels"},"content":{"rendered":"\n

Externaliser la r\u00e9ception de vos appels t\u00e9l\u00e9phoniques entrants vous permettra de :<\/p>\n\n\n\n

\n
<\/div>\n\n\n\n
\n
    \n
  • g\u00e9rer votre service apr\u00e8s-vente,<\/li>\n\n\n\n
  • transformer votre secr\u00e9tariat en t\u00e9l\u00e9secr\u00e9tariat,<\/li>\n\n\n\n
  • avoir un support client BtoB et BtoC,<\/li>\n\n\n\n
  • faire de la prises de rendez-vous,<\/li>\n\n\n\n
  • d\u00e9l\u00e9guer le suivi de commande,<\/li>\n\n\n\n
  • <\/strong>avoir une hotline technique efficiente 24h\/24 et 7j\/7, si n\u00e9cessaire.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n

    SBI tiens \u00e0 votre disposition une \u00e9quipe compl\u00e8te allant de l’op\u00e9rateur de saisie \u00e0 l’expert comptable.<\/p>\n\n\n\n

    Nos \u00e9quipes pourront \u00e9galement<\/h4>\n\n\n\n

    Mettre en place des campagnes sortantes pour :<\/p>\n\n\n\n

    \n
    <\/div>\n\n\n\n
    \n
      \n
    • effectuer vos sondages,<\/li>\n\n\n\n
    • faire votre prospection,<\/li>\n\n\n\n
    • travailler \u00e0 la fid\u00e9lisation de vos clients,<\/li>\n\n\n\n
    • qualifier vos fichiers,<\/li>\n\n\n\n
    • contribuer au recouvrement de vos factures.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n

      Politique tarifaire<\/h4>\n\n\n\n

      Nous proposons plusieurs modes de facturation de nos services :<\/p>\n\n\n\n

      \n
      <\/div>\n\n\n\n
      \n
        \n
      • au temps pass\u00e9 (ex.: pour la r\u00e9ception des appels \u00e0 partir de 6 \u20ac TTC de l’heure),<\/li>\n\n\n\n
      • au forfait mensuel (en fonction du nombre moyen d’appels),<\/li>\n\n\n\n
      • par mois, (selon les prestations [\u00e0 partir de 250 \u20ac\/mois]),<\/li>\n\n\n\n
      • au forfait annuel selon la mission,<\/li>\n\n\n\n
      • \u00e0 la mission sp\u00e9cifique sur devis.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n

        <\/p>\n\n\n\n

        <\/p>\n\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

        Externaliser la r\u00e9ception de vos appels t\u00e9l\u00e9phoniques entrants vous permettra de : SBI tiens \u00e0 votre disposition une \u00e9quipe compl\u00e8te allant de l’op\u00e9rateur de saisie \u00e0 l’expert comptable. Nos \u00e9quipes pourront \u00e9galement Mettre en place des campagnes sortantes pour : Politique tarifaire Nous proposons plusieurs modes de facturation de nos services :<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/full-width-page.php","meta":{"footnotes":""},"class_list":["post-124","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sbi.mg\/index.php\/wp-json\/wp\/v2\/pages\/124","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sbi.mg\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sbi.mg\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sbi.mg\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sbi.mg\/index.php\/wp-json\/wp\/v2\/comments?post=124"}],"version-history":[{"count":19,"href":"https:\/\/sbi.mg\/index.php\/wp-json\/wp\/v2\/pages\/124\/revisions"}],"predecessor-version":[{"id":781,"href":"https:\/\/sbi.mg\/index.php\/wp-json\/wp\/v2\/pages\/124\/revisions\/781"}],"wp:attachment":[{"href":"https:\/\/sbi.mg\/index.php\/wp-json\/wp\/v2\/media?parent=124"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}